Regis Salons Reviews

Ordered ghd hair straightener worth 200 gbp. Was hesitant at first due to low trustpilot rating. Everything went just great, delivery service via dpd. Fast, smooth, no hustle transaction. Will use again for sure.

I just walked into the saloon tho get my haircut in Kingston to find out the there was not enough staff due to sickness. However I did not get a call on order to cancel and rebook my appointment. I had taken time off from work on order to attend to the salon. When I ask about who can I speak to the lady says that the manager is on holidays and that she cannot facilitate any telephone number. Completely disappointed with the poor service.

So I went into Regis hairdresser salon in the meadows, Chelmsford, to enquire about apprentice position, I met a lady called Ivana with an accent, the minute I said I was there to ask about apprentice position, I wasn't allowed to finish what I was saying, her reply was, oh, it not for someone like you, I let her finish, then I said someone like me, she replied your age, funny, I haven't even had a chance to introduce myself talk less my age, I then asked what age, she said junior apprentice ages 16-18yrs old, I smiled. The reason for my smile was how she approached me, by now you know am coloured and she must be eastern European. Her approach was just too obvious, there was no way she could take back her action. I just politely said thanks, before she digs herself forward. My question is this thing called racism, is it necessary, where does humanity stand. Black/ white/ yellow/ red, makes no difference to me, your person matters more, perhaps if we get to understand what being human is, and stop judging by the colour of one's skin, maybe then the world would be better. I live in Chelmsford.

I have had to find a new hairdresser as my old one has moved away. It’s always a stressful experience as you will most likely have to get a bad haircut or two before you find the right one.
Well, lucky for me it was only the one bad haircut and then I decided to goto Regis in Cribbs Causeway. I was booked with Leena and she was absolutely amazing. Listened to what I wanted but also gave me advice on what would look good and also advise on how to minimise the damage to my hair.
I’m absolutely over the moon with the result and the price was so affordable. I will definitely be back. Thank you so much Leena!

Ordered products. Had to chase to be told order cancelled due items out of stock. Refund in 14 days! Avoid.

I had my hair cut and coloured today at Regis in Braehead Shopping Centre by Christina, it's beautiful, I'm am really delighted, the consultation was great, she really listened to me and advised accordingly. As well as being a great hairdresser she is very funny !!

Having used Regis ( now Beauty By Regis) salons for many years they very much deserve this long overdue brilliant review.

‘Danielle’ in (Beauty By Regis) in Birminghams, Great Western Arcade, is undoubtedly the most positive individual on planet earth, one of those rare souls who wraps you up in the warmest welcome, and makes you believe the world truly is a beautiful place.
All this while being super skilled, warm, kind and accommodating of all your needs and requests, with the sunniest disposition!

Please ensure this lady receives the recognition she deserves for being an amazing ambassador for Regis, and the best example of humankind!

Every company needs a Danielle in their team!

Many thanks for always making my visit such a joy !

My third time at Cribbs Causeway Regis. Different stylist each time, and all 3 have without fail have helped me after a bad haircut 9 months ago - walk out feeling so human again. Website can be fussy to book with on mobile site, but online or even just calling up - super friendly and efficient to speak with.

I have been going to regis in Cribbs Causeway for a number of years now and have always found it to be great service all round.I have had my last 3 haircuts from Alex who is a brilliant hairdresser with great personality who listening to exactly what I ask for?I leave each time thinking what great job and also an enjoyable time and excellent value for money.Would recommend Alex everytime.

I booked my appointment there twice. First time full head of highlights, price from a pricelist £86. I was VEry happy with the colour, went to pay….£141 Which is additional £55 unolanned.
When i asked the lady she told me: toner is extra, conditioner extra etc… i was happy with the result so i paid.

Second time i booked an appointment i asked about a price - £62. I explained over the phone i only want half head of highlights , No extra costs.

Went for an appointment, lady said I NEED A TONER but it will be included in price. Then although i asked for a rough dry she said it is included in price - so might also do a blow dry for me. I went to the reception to pay….£112.
It’s almost a double price. Hair doesn’t look great. Highlights are yellow, not even close to the scalp. Sides look almost untouched. £112 wasted. Using bleach at home on top would have same effect but £100 cheaper!
I will Never again visit this place. Overpriced and the lady who is a manager there is very unpleasant.

There’s so many hair salons in Croydon please avoid Regis in Whitgift Centre

Horrified by my experience at Vidal Sassoon Covent Garden and furthermore to finding out that Vidal Sassoon has been taken over by Regis. Really ‘am I bovered’ staff - when they left me with a wonky haircut and colour. They agreed to rectify it but when I asked for a refund cause of Covid I was told to leave the salon. I’m so upset. And I spent nearly £400 in there. Never again.

I’m giving Regis overall 1 star as I think they are totally over priced salons and I can’t believe I’ve just had to pay a deposit of £29.50 to book an appointment online. Paying £10 during covid was bad enough but it’s disgraceful as a regular customer I’ve had to pay £29.50. However my stylist is great and I go back because of him, not Regis as a company.

Very poor service. I have booked an appointment for colouring. I’ve been there before like 6 month ago and I hade the same colouring like I wanted now. When I booked the appointment they did not ask me to have a test if I am allergic for the colour. When I arrived, I sit down and the hair dresser told me that unfortunately she can’t do my hair as I did not have the test. I am very disappointed with their service and never going there anymore. I have travelled to the salon for nothing

I went in to have my hair coloured, I paid around £200 as I had been booked in to see an experienced stylist who I believe is also the manager of the store. My hair had been done extremely poorly and large strips of hair had been left uncoloured. I had gone back in to have if fixed, however during my appointment I was being seen in between another clients appointment meaning I was left to wait for long periods of times. It was very rushed and did not seem as though they really cared to help fix my hair. I have since then had to go else where I have had my hair fixed, I did get in touch and was told there is nothing they can do. Would not recommend, no action was taken to help me and I had to wait weeks before they would see me leaving me feeling extremely unconfident.

Poor Poor Company.

Don’t buy any products from this Company. Order next day delivery, nothing. Chased two days later by email, nothing. Chased again by email, nothing.
Called salon and woman gave me head office number. No answer, left message, heard nothing and still waiting for order.
Shocking, buy your products from a decent company, not this one. Hate to think what their hairdressing is like if they perform like this.